I'm running Windows Vista Ultimate x64 SP1. Recently i found that BitDefender received the gold award on top ten reviews so i thought that it's a good product and decided to try it out. I downloaded the trial version from the official website and it works fine for me at first. Scanning and protection was good and i was quite happy with it until recently.
1. Sometimes, out of a sudden, the program seems to stop responding. When i double click the icon in taskbar, nothing happens. It turns grey and i couldn't do anything with it.
2. I found that some processes in the task manager such as the 'svchose.exe' and 'system idle process' disappeared after i installed the program. However, Windows works properly without any problem.
Does anyone know what's the problem and how to troubleshoot? Please help me...thanks a lot ^^
First top ten reviews is not a legit testing site. It always gives the top rating to the company that will pay them more for each copy they sell. They changed their name a couple of years ago to top ten review because everyone caught on to them. They made the site look more legit but it's all about sales. Doesn't mean Bitdefender isn't any good. Just means that top ten can't be trusted. That being said. Bitdefender is a good program. If you are having issues go to Bitdefender web site and go to support, then check out the forums or common problems with Bitdefender. If you go to bitdefender I'm sure you'll get the help you need.
I am on my second year with Bitdefender from total security 2008 now on 2009 with a ltop ten download manager reviewittle issues but making it work.
Try updating your antivirus to the latest definitions and see if it doesnt sort your problem.
Or else you can try the repair option for repairing all the installation files and registry values.
I hope this helps.
that always happend to me it suks
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There is no problem, bitdefender icon turns gray after the program updates, it restarts it's services.
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